Services

The Company

Contacts

  • Black Facebook Icon
  • Black Instagram Icon

+359 (0) 899 980 888

ul. Pobeda 1, Sofia

© 2019 All rights reserved Flat Manager  | Privacy policy | Terms of use

FM Hotels

Mariott and Hyatt will soon be opening doors in Bulgaria, which poses yet another challenge for smaller hotels. Flat Manager offers creative solutions for B&Bs, boutique and aparthotels with limited capacity and resources.

Full Management

(Sofia only)

We take full control of the management of the property with our entire set of services.

Tailor-made services

Many of our services can be delivered online. Great solution for properties in resorts. 

Services

Consultation

Boutique hotel, B&B, Aparthotel, Hostel or something else? How do I make my property stand out? How should I call it? Interior design? What's the target group? How can I change it? How do I manage the prices? What is RevPar? How do I organize check-in, cleaning and laundry? What is a channel manager and do I really need it? What is a PMS? What taxes do I need to pay? Do I need to get a license? Do I need a website? A Facebook page? How do I make a budget and financial planning? How do I optimize my revenue and cost structure without making a compromise with the quality? How do I get more direct bookings?  ​

marketing

​The right marketing strategy can lead to higher revenues and increase of direct reservations. Flat Manager, in partnership with various marketing and event management agencies can offer the following services:

  • Branding and strategy

  • Listing creation (Airbnb, Booking.com, etc.)

  • Web design and social media management

  • Digital and print marketing

  • Promotional videos

  • Event planning and organization

operations

​Marketing brings in new guests but perfect operations turn them into regulars. In the digital era the long term success of a hotel depends largely on the guest reviews. Flat Manager can ensure your success with the following services:  

  • Revenue and occupancy management

  • Organization of operations: check-in, cleaning, laundry

  • Channel manager and PMS setup

  • Virtual reception desk

  • Finance and accounting management

Under management