Mariott and Hyatt will soon be opening doors in Bulgaria, which poses yet another challenge for smaller hotels. Flat Manager offers creative solutions for B&Bs, boutique and aparthotels with limited capacity and resources.
We take full control of the management of the property with our entire set of services.
Many of our services can be delivered online. Great solution for properties in resorts.
Boutique hotel, B&B, Aparthotel, Hostel or something else? How do I make my property stand out? How should I call it? Interior design? What's the target group? How can I change it? How do I manage the prices? What is RevPar? How do I organize check-in, cleaning and laundry? What is a channel manager and do I really need it? What is a PMS? What taxes do I need to pay? Do I need to get a license? Do I need a website? A Facebook page? How do I make a budget and financial planning? How do I optimize my revenue and cost structure without making a compromise with the quality? How do I get more direct bookings?
The right marketing strategy can lead to higher revenues and increase of direct reservations. Flat Manager, in partnership with various marketing and event management agencies can offer the following services:
Branding and strategy
Listing creation (Airbnb, Booking.com, etc.)
Web design and social media management
Digital and print marketing
Event planning and organization
Marketing brings in new guests but perfect operations turn them into regulars. In the digital era the long term success of a hotel depends largely on the guest reviews. Flat Manager can ensure your success with the following services:
Revenue and occupancy management
Organization of operations: check-in, cleaning, laundry
Channel manager and PMS setup
Virtual reception desk
Finance and accounting management